Brian Solis is a globally recognized digital futurist and digital anthropologist who currently serves as Head of Global Innovation at ServiceNow. He is widely known for his research and insights on emerging technologies and market transformation, including Generative AI, spatial computing, Web3, the metaverse, and digital transformation, helping organizations translate future trends into practical business innovation.
Previously, he served as VP of Global Innovation Evangelist at Salesforce, where he led global innovation and customer experience initiatives. He also serves as a Special Adviser to the United Nations Global Innovation team, contributing to discussions on technology-driven social and economic transformation.
Brian Solis is regarded as one of the world’s leading authorities on digital transformation, AI-first business strategy, the future of work, customer experience (CX), and innovation leadership. He is especially recognized for making complex technological and societal shifts accessible and actionable for business leaders, enabling organizations to proactively respond to rapidly changing markets.
He is the bestselling author of numerous influential books, including X: The Experience When Business Meets Design, What’s the Future of Business, The End of Business as Usual, and Lifescale. In addition, he has published more than 60 research reports exploring the future of AI, innovation, consumer behavior, and digital business.
Forbes has described him as “one of the more creative and brilliant business minds of our time,” while ZDNet recognized him as one of the “21st Century Business Leaders.” With more than 800,000 followers worldwide, Brian Solis is regarded as one of the most influential keynote speakers and thought leaders shaping the future of business and technology.